FAQ
1. What types of football jerseys do you sell? We offer a wide range of football jerseys including official club jerseys, national team kits, retro and this seasons and customisable jerseys for fans and amateur players.
2. Can I customize a jersey with my name and number? Yes, you can customize your jersey with your name and number. Please add your customization in the 'extra cart notes' at checkout! e.g. RONALDO 7
4. How do I choose the right size? You can refer to our detailed sizing guide, which includes measurements and fit descriptions for various brands. If you're still unsure, email us at info@jerseyflare.com or use our live chat for help.
5. What are your shipping policies? We offer domestic and international shipping. Shipping costs and delivery times vary depending on your location and the shipping method selected. We have an offer for free shipping and an extended method of premium shipping. Full details are available on our shipping information page.
6. Do you offer returns or exchanges? Yes, we accept returns and exchanges within 30 days of purchase, provided the items are in original condition with tags intact. See our return policy for complete details.
7. How can I track my order? We don't normally send out tracking numbers. However, if you need to track your order or require specific shipping details, please don't hesitate to contact us at info@jerseyflare.com, and we will gladly assist you with the necessary information.
9. What payment methods do you accept? We accept a variety of payment methods including credit/debit cards, PayPal, and other popular online payment platforms.
10. Is it safe to shop on your website? Yes, our website is secured with SSL encryption, and we take numerous steps to ensure your personal and payment information remains private and secure.
11. Do you have a physical store? Currently, we operate primarily online, but we have pop-up events occasionally. Check our website for news on physical sales locations or events or our instagram @JerseyFlare
12. Can I order jerseys not listed on your website? If you are looking for a specific jersey not listed on our website, please email info@jerseyflare.com. We often can source additional products upon request.
13. What should I do if I receive a defective product? If you receive a defective product, please email us immediately with pictures of the defect at info@jerseyflare.com, and we will arrange a return and replacement.
14. How often do you restock items? We restock items regularly and also introduce new collections in line with the football season and team updates. Sign up for our newsletter for stock updates.
If you were looking for a question that was not answered here feel free to email us at JerseyFlare.com and we'd be more than happy to assist you!